Cove ABA (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
We may collect the following information: name, phone number, email address, mailing address, and information related to the services we provide. We collect this information when you contact us, enroll in our services, or communicate with us directly.
How We Use Your Information
We use your information to provide and coordinate ABA therapy services, schedule and confirm appointments, communicate about treatment and account matters, process billing and insurance, and respond to your inquiries.
SMS/MMS Communications
Cove ABA collects phone numbers to send appointment reminders, clinical updates, account notifications, and related service communications via SMS/MMS. Message frequency varies based on your services. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. Your mobile phone number and contact information will not be shared or sold to third parties or affiliates for marketing purposes.
How We Protect Your Information
We comply with the Health Insurance Portability and Accountability Act (HIPAA) and applicable privacy laws. We maintain administrative, technical, and physical safeguards to protect your personal and health information. Access is limited to authorized personnel involved in your care and service delivery.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only as necessary to deliver services (such as with insurance providers for billing), or as required by law.
Your Rights
You may request access to the information we hold about you, request corrections, or ask that we limit certain communications. To exercise these rights, contact us using the information below.
Contact Us
If you have questions about this Privacy Policy, contact Cove ABA at:
Phone: (718) 400-2683
Email: info@coveaba.com